Privacy Policy

When you log on to iTherapy.com, you trust us with your personal information. We take this trust very seriously. This policy describes how we keep your personal information private.

The only information we will collect from you is your user I.D. and password (which you create), your e-mail address, and your conversation log. iTherapy.com monitors the conversation logs so we can improve our chatbot's responses. Although the conversation is saved, we will not contact you in regards to what you may have typed.

Why do you want to know my e-mail address?
Our website only uses your e-mail address in order to verify your iTherapy.com account.

What other information do you track about me?
Every website collects information. When you visit iTherapy.com we are aware that someone (but not specifically you) has visited. We count the people that visit and we monitor what pages they find popular. We do not gather or use any information about the specific persons that visit our site; we are only interested in which pages they like to look at. We hope you will appreciate the fact that no one is watching you.
Your real name and home address are not available to us unless you share it with the chatbot and a monitor reads it. This is your prerogative. In summary, we only know your e-mail address and information you share with the chatbot. Your visit to iTherapy.com has been confidential.

How do you use this information?
We maintain security of our systems and information. We use the latest anti-virus software, and use secure passwords on all systems. Your information is safe with us.

Do you share my information with other companies?
We will not give out your e-mail address. We don't have a mailing list and we will never start one. Tactics like spam (unsolicited e-mail) do not align with our vision of privacy.

Do you sell my information to anyone?
We will not sell your information to any mailing lists. Other companies can get 5 cents for each person's customer information. We don't think that selling your name to a company that will send you unwanted e-mail or junk mail is worth a nickel.

How can I start or stop receiving e-mail from you?
We will not mail you unwanted information. When you register with at iTherapy.com, we will send an e-mail to confirm. We will never send follow up e-mails soliciting repeat business. We feel that satisfying our customers will bring repeat business.

Who can I talk to if I have a question about my privacy?
If you have additional questions about your privacy, please contact us at 1-800-809-0610.